Use of complaints data

Use of complaints data

This page shows complaint data reported to the Financial Conduct Authority (FCA) for the 6-month period stated below.

This page shows complaint data reported to the Financial Conduct Authority (FCA) for the 6-month period stated below.

Company name
Company name

Oodle Financial Services Limited

Oodle Financial Services Limited

Brands/trading names covered:
Brands/trading names covered:

Oodle Financial Services Limited; Oodle; Oodle Car Finance

Oodle Financial Services Limited; Oodle; Oodle Car Finance

Product / service grouping:
Product / service grouping:

Credit

Credit

Number of complaints opened by volume of business

Number of complaints opened by volume of business

Period covered: 1st January 2025 to 30th June 2025

Period covered: 1st January 2025 to 30th June 2025

Oodle HP

Oodle HP

Number of complaints opened:

31,823

31,823

Number of complaints closed:

3,710

3,710

Percentage upheld:

36%

36%

Oodle Loans

Oodle Loans

Number of complaints opened:

5

5

Number of complaints closed:

5

5

Percentage upheld:

40%

40%